FAQ

Klæntab Product Information



How much cleaner do I get with one single klæntab?

One klæntab produces 500ml of detergent and is adapted to our bottles. If you use a different bottle volume, stick to the correct quantity ratio in order to achieve an optimal cleaning result, that shound not exceed 750ml.


Is the packaging recyclable?

The klæny packaging is recyclable. Naturally, the very same applies  to our cardboard boxes and envelopes, whereas everything is completely without plastic. Even the bottles are recyclable, although you can use them indefinitely. Our laundry detergent packaging is biodegradable and recyclable in the paper cycle.


What is the smell of each klæny cleaner?

Usually, odorants belong to the so-called contact allergens and are difficult to break down in nature. Since our products meet the highest standards, we have decided to use natural odorous substances. Taking this thought further, we noticed that cleaning agents do not necessarily have to smell chemically. Therefore, we decided to use a pleasant aloe vera scent, because only with this scent we found the best balance between pleasant smell and real environmental compatibility.

All-purpose cleaners, bathroom cleaners and glass cleaners: light aloe vera breeze & absolutely streak-free!


What can you use the klæny all-purpose cleaner for?

With our klæny all-purpose cleaner you are equipped for almost every situation in your cleaning routine. You can use our all-purpose cleaner set for almost any kind of cleaning and care in your household. It can start in your living room, move on to the kitchen and end in the bedroom. Our ecotab all-purpose cleaner covers almost all areas of your cleaning routine and is also safe for animals and children due to its ingredients.

Take note: Certain materials e.g. marble or natural stone should be treated with care, as both our and any other cleaners contain citric acid which cause the surface to appear dull. Please inform yourself in advance about special care products or test our cleaners in a not visible spot.


Can I use my own spray bottle?

Sure, that is absolutely no problem. Please make sure to clean the bottle thoroughly before use.


What material are the bottles made of?

Our bottles are made of 100% recycled PET, so there is no need to make new plastic for your bottles. Of course, all bottles can be recycled again, which we are happy to do for you.


Does klany put any effort in limiting the existing evironmental pollution?

Yes, we do! That's why we cooperate with many partners, not only to prevent the plastic and environmental problem, but also to actively fight againstit. Therefore, we plant a tree for each starter set being sold. Additionally, we have decided to support the ocean clean up with donations, which free the oceans from carelessly disposed plastic.


Are your products vegan and free of animal testing?

All our products are 100% vegan, not animal-tested, gluten-free and with a balanced pH value!


What are the ingredients in the tabs?

We manufacture our products as environmentally friendly as possible and avoid demonstrably harmful substances, such as harmful synthetic odorous substances. The main ingredients are citric acid, biodegradable anionic surfactants and sodium hydrogen carbonate as well as a little food dye, each in different proportions depending on the area of application. Also some non-allergenic fragrance, so that your home smells pleasant after cleaning.


What surfactants do the tabs contain?

We use biodegradable anionic surfactants. These regulated, washing-active substances dissolve fat and other dirt without any problems due to their chemical properties. Our surfactants are safe for humans, animals and the environment.

Why are the bottles empty?

Our bottles are designed so that you never have to buy a detergent bottle again, which in case of doubt will end up in the sea. You can mix your own detergent with our ecotabs and normal tap water.


Why can't I buy the different ecotab types separately?

You can buy the ecotabs in defined sets - besides the classic refill set you also have the possibility to reorder single ecotab types.


How long is the shelf life of the klæntabs?

Our klæntabs have a shelf life of several years when unopened, but you should not unneccesarily expose the tabs to moisture



How long can dissolved klæntabs be used?


Our klæntabs give 500-750ml of detergent, which can be used for at least 6 months if dissolved.


Are the bottles dishwasher safe?

No, since the bottles are made of 100% recycled PET, they are not dishwasher safe. You should also not clean them with boiling water. Simply rinsing the bottles with lukewarm water is sufficient.


Order & Shipping

 

Where can I redeem voucher and discount codes?


We are always happy about voucher campaigns. That's why we have simply reduced all products directly for the start.



How long is your delivery time?


Due to the current situation with COVID-19 there are delays in pre-orders. We will ship all pre-ordered sets as soon as possible. We are expecting the beginning of June! Until then you can check out our Instagram Feed, where we regularly post tips on how to save plastic.


What payment options do you offer?


We offer payment via Sofortüberweisung, Apple Pay, Google Pay, Amazon Express as well as by credit card (Visa, Mastercard, American Express and Maestro).


Are your products also available in retail stores?


Currently, klaentabs are only available online.


Are the products really environmentally friendly?


Our products are free from genetic engineering and gluten. Furthermore, they are vegan and our products are of course developed completely without animal testing. In addition, we only use ingredients that are on the EPA's list of safer chemical ingredients and none of the restricted ingredients on the EEC lists.
By switching to ecotab, you can also save up to 94% of CO2 emissions compared to conventional cleaning products.

 

How it works



That all sounds great, but how do I use the ecotabs?


All you have to do is pour tap water into the bottle and then add our ecotabs.


How long does 500ml of detergent last?


Usually a full 500ml bottle lasts 6-8 weeks, but that depends on your personal routine.


Returns


Can I change or cancel my order?


In any case, please contact us by e-mail at support@klaeny.de and we will check if the order can still be cancelled. Otherwise you always have the possibility to return our products to us.

I have received wrong or damaged items, what can I do?
This should not happen! Please contact support@klaeny.de and we will immediately take care of a quick exchange.